Owner

I am Matt Ellis owner of Reliable Roofing.  I am born and raised here in Austin TX.  I started my own company to provide excellent customer service and top-quality products for homeowners that were unmatched in the roofing industry.  We pride ourselves on bringing products to the table that will provide a higher level of protection to homeowners’ houses.  We work hard to provide a fun and family environment.  I keep an open door policy with all employees and make myself available for all homeowners with any questions they may have.  We look forward to working with you and learning more about your roofing needs.

Office Manager

Hello, my name is Alex and I am the Office Manager at Reliable Roofing. I left my career in education to be part of this awesome company my husband, Matt, started. I am originally from South Texas, graduated from UT-San Antonio and our family has been in the Austin area for the last 13 years. I work to ensure all things office-related create the best working environment for our roofing consultants, production team, support specialist, and of course, Matt, to help our wonderful customers.

Roofing Consultant

Hello, my name is Chris, and I am a Roofing Consultant with Reliable Roofing. My role is to work directly with homeowners so, I will be the first person that you meet from Reliable Roofing. I will give you an honest assessment, of your roof’s condition, so that you can make the best decision on what to do next. I specialize in the insurance claims process, and I know how to best serve your needs if a claim needs to be filed. I love my job, I am passionate about excellent customer service, and I want to know what is most important to you, for your project.  From the initial meet & greet, to picking out your shingle color, to answering the phone when you call, I will be there for you every step of the way.

I was born & raised in East Texas, joined the Air Force after high school, completed 4-years of service, then moved to central Texas when I got out of the military.  I have been a resident of Cedar Park since 2008 and absolutely love our communities here in Austin. My personal interests include cooking, hiking trails, exercising, fishing, hunting, archery, and just being at home with family. I am married with two daughters and a son, and I love being their dad. I look forward to meeting you soon!

Roofing Consultant

Hello, I am Charlie, and I am excited to work with you! My role, as a Roofing Consultant with Reliable Roofing, is to make this process as simple and as easy as possible for you. I am an expert with the insurance claims process and I know what to do to help you with your insurance claim. We will install the highest quality materials and provide the best warranties possible for your roof replacement. Reliable Roofing is a general contractor so we have all of the right teams and people in place to help you with your entire project.

I lived in Hawaii for five years and also worked in roofing when I lived there. A beautiful and amazing place to work and live! Now, I am a resident of Round Rock and this is my home. I love BBQ, going for a walk and watching the sunset, working out, and helping people. My passion is construction and I have been in the roofing industry since 2009. From an Installer to a Roofing Consultant, it feels like 13 years went by so fast, I believe that happens when you do what you love.

Roofing Consultant

Hello, my name is Chris Chaires. I am a Roofing Consultant with Reliable Roofing. My goal is to deliver a customer service experience that is unmatched. I want to give you peace of mind in knowing that I will do the right thing, for you and your property. I am your go-to guy from the first time we meet, to selecting the color of shingle your heart desires, through the installation of your new roof, I will be there for you.

I was born in Florida, but don’t hold that against me! I have been in Texas since 2006 and consider Texas my forever home. Before working for Reliable Roofing I worked in high-end restaurants as a corporate trainer and was a certified sommelier (wine expert). My favorite hobby is photography with a focus on astrophotography! I also enjoy hiking and trying out new recipes.

Production Manager

Hello, my name is Jasmine Castro. I am the Production Manager at Reliable Roofing. I was born in West Texas and raised in Austin TX. I am here from starting point of your project to finish. I will order all materials and schedule all crews that will be needed to complete your project. Reliable Roofing is like family and a great company whom I enjoy working for. We ensure that all customers get a great experience from Reliable from communication to satisfaction.

Support Specialist

Hi, my name is Sabrina. I am a Texas native born and raised right here in Austin! I enjoy working with Reliable Roofing because our team is like family! We care about helping those that are in need of roof work to be done. We work with insurance claims and we have a supplement team that revises those claims to get as much covered as possible. My job is to invoice the insurance company to get your final pay-out once the job is complete. It is our goal to get your home looking brand new again! Your neighbors will love it so much, they’ll be calling us for a new roof too!

On-Site Manager

Hi, I’m Solomon with Reliable Roofing. I was born and raised in the Austin area. I love working for Reliable Roofing because we truly care about our homeowners and make sure there happy and satisfied with the work we have provided for them. I can truly say Reliable Roofing is the best company I’ve worked for; they treat their employees like family.