About

Learn about the Roof Experts of Austin

About Reliable Roofing

Our Team

Meet The Experts

the experts

Meet the team at Reliable Roofing, Austin’s expert Storm Restoration General Contractors. We have carefully built a team of dedicated professionals who are focused on helping you with any and all of your roofing restoration needs.

Matt Ellis

Owner

I am Matt Ellis owner of Reliable Roofing. I am born and raised here in Austin TX. I started my own company to provide excellent customer service and top-quality products for homeowners that were unmatched in the roofing industry. We pride ourselves on bringing products to the table that will provide a higher level of protection to homeowners’ houses. We work hard to provide a fun and family environment. I keep an open door policy with all employees and make myself available for all homeowners with any questions they may have. We look forward to working with you and learning more about your roofing needs.

Alex Ellis

Office Manager

Hello, my name is Alex and I am the Office Manager at Reliable Roofing. I left my career in education to be part of this awesome company my husband, Matt, started. I am originally from South Texas, graduated from UT-San Antonio and our family has been in the Austin area for the last 13 years.


I work to ensure all things office-related create the best working environment for our roofing consultants, production team, support specialist, and of course, Matt, to help our wonderful customers.

CJ George

Roofing Consultant

Hello, My name is CJ George and I am a Roofing Consultant with Reliable Roofing. Your home is my priority and I aim to provide a seamless experience from start to finish. I bring to the table my knowledge and unique career experience in the insurance industry to better serve your needs.

My industry experience includes time as an emergency response field adjuster, water damage specialist, and large carrier insurance adjuster. I am from the beautiful island of Port Aransas, Texas. I grew up playing baseball, fishing, surfing the waters of the Texas Gulf Coast, and listening to my Dad sing and play guitar in his country music band.

My brother and I still play his favorite songs when we get the chance! I have many great memories of Port Aransas, including meeting my wife of 11 years there! We have lived in San Antonio, Austin, Oklahoma, and spent time traveling in our RV seeing the country. We decided to settle down in Austin (my wife’s hometown) several years ago and now have a 2.5 year old and 8 month old. We now spend most of our time at the park, on trails, swimming, fishing, and practicing t-ball.


I look forward to meeting you and learning how I can support your roofing needs!

Chris Chaires

Roofing Consultant

Hello, my name is Chris Chaires. I am a Roofing Consultant with Reliable Roofing. My goal is to deliver a customer service experience that is unmatched. I want to give you peace of mind in knowing that I will do the right thing, for you and your property. I am your go-to guy from the first time we meet, to selecting the color of shingle your heart desires, through the installation of your new roof, I will be there for you.


I was born in Florida, but don’t hold that against me! I have been in Texas since 2006 and consider Texas my forever home. Before working for Reliable Roofing I worked in high-end restaurants as a corporate trainer and was a certified sommelier (wine expert). My favorite hobby is photography with a focus on astrophotography! I also enjoy hiking and trying out new recipes.

Jonah Bennett

Roofing Consultant

Howdy! My name is Jonah. I am a fourth generation Texan, and I started my roofing career in Williamson county after moving up north from Hays county. After starting as a shingle delivery driver, I transferred over to a production position. The production position helped me gain experience ordering materials and scheduling installs. After continuously striving for more, I was promoted to a Project Manager. Between these positions, I have worked in all aspects of the trade; office scheduling, material delivery, and project management. Before joining the Reliable family, I worked for two of the best roofing companies in the central Texas area. Making sure the homeowner has the best experience possible is my highest priority. I build lasting relationships established on trust and transparency with my homeowners. When not at work, I enjoy working on our land and trailers in East Georgetown and spending time with my family outdoors. I am a father of two kiddos: one daughter, Olivia Rose, and we just welcomed our son, Josiah Bennett.

Jasmine Castro

Production Manager

Hello, my name is Jasmine Castro. I am the Production Manager at Reliable Roofing. I was born in West Texas and raised in Austin TX. I am here from starting point of your project to finish. I will order all materials and schedule all crews that will be needed to complete your project. 


Reliable Roofing is like family and a great company whom I enjoy working for. We ensure that all customers get a great experience from Reliable from communication to satisfaction.

 Patti Gondeck

Insurance & Accounts Receivable Representative

Patti has lived in Austin Texas for decades. Not only does she love Texas she loves working with Reliable Roofing because our team is like family! Patty‘s job is to invoice the insurance company to get your final payout once the job is complete. It is our goal to get your home looking brand new again! We look forward to working with you and learning more about your roofing needs.

Solomon Olivarez

On-Site Manager

Hi, I’m Solomon with Reliable Roofing. I was born and raised in the Austin area. I love working for Reliable Roofing because we truly care about our homeowners and make sure there happy and satisfied with the work we have provided for them. I can truly say Reliable Roofing is the best company I’ve worked for; they treat their employees like family.

Commercial and Residential Re-Roofing Services

What is Roof Replacement in Cedar Park

the experts

Our goal is to provide our customers with the best experience in roofing they will find in Austin, Round Rock, or any of its surrounding communities. This begins with our commitment to excellence, followed by our high-grade quality products, and an above-and-beyond customer service experience from beginning to end. This is our Promise to you.

  • 100% Absolute Satisfaction Guarantee

    Our team is dedicated to delivering an outstanding customer service experience while delivering a superior quality roof for your home or business. Your satisfaction is 100% guaranteed anytime the experts at Reliable Roofing repair or replace your roof in Austin or in any of our surrounding communities.

  • Superior Materials And Quality Installations

    As a Premium Dealer of Malarkey Roofing Products, we offer our customers a superiorly designed material that is made to withstand high winds and heavy hail fall. And as trained and certified professionals with decades of experience, you can rest assured that your roof will be built for longevity.

  • Exceptional Warranties For Absolute Assurance

    At Reliable Roofing, we offer some of the Industry’s best Roofing Warranties for our customers. This is especially important any time your home is subjected to Hail and Wind Damage. In the event of a severe storm, when other manufacturer warranties are voided our warranties will stand behind you and your roof. Giving you peace of mind in the toughest moments.

  • Products That Reduce Your Property Insurance

    Yes, you heard that correctly! Our products have been known to reduce homeowner insurance rates anywhere from 10-15% on average on their annual premiums. And whenever a storm or act of God happens, while your neighbor’s rates go up, your roof can help insulate you from rate increases.

  • True Professionals

    Your experience with Reliable Roofing is of the utmost importance to every single team member within our organization. We are here to help you navigate the roof repair and replacement process to make your customer service experience easy and seamless from start to finish.

  • On Time And On Schedule

    We take great stock in being prompt and timely. We respect your time and want to create as little disruption in your daily routine. We will be there when we say we will be there and we will finish the job when we say the job will be complete. Communicating with you along the way to keep you in the loop until the job is over.

Interested In Learning More?

Give us a call to schedule your Free In-Person Consultation

So what is the difference between a repair and replacement, practically? Beyond the obvious, a replacement often means that there has been extensive damage done to your roof that can not be addressed with a simple patch job.

(512) 630-9547
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